COVID-19 Shipping information

 

OCTOBER 2025 UPDATE:  This is the busy season! (Please do not order if it is urgent!)

I am currently flooded with orders and emails.

I will reply and get orders out when humanly possible.

Thankyou for all the ongoing support from the knife community.

Due to the many existing orders on at the moment.

Lead times WILL be much longer than stated. 

Custom stuff takes time to work on with many processes before it can be sent out.

Your orders are appreciated and I am working my hardest to get through them all. 

Shipping to USA Tariff info: (UPDATED OCTOBER 2025)

Shipping to the USA has finally opened up after over a month of being blocked.
I have sent out  batch of orders now. Let's see if it all goes smoothly as there are still  reports of new tariff system issuses on both ends. Will find out in Mid October if any problems and what changes I need to make. However will be working on USA orders and sending them out now that the tariffs have been lifted. 

Shipping to Canada info: (UPDATED OCTOBER 2025)

Shipping to Canada is currently blocked. 
It has happened before. It will eventually clear.

Any Canadian based orders can be refunded. Or if you don't mind waiting till things are cleared up this is also an option. Just email me anytime you want to cancel and it will be done.

29 September 2025: Due to national union strike action commenced by the Canadian Union of Postal Workers on 25 September 2025 (Canada Eastern Time), Canada Post has advised all countries to temporarily stop sending items to Canada. 

As a result, Australia Post services to and from Canada are temporarily suspended as of Monday, 29 September 2025.

https://auspost.com.au/disruptions-and-updates/international-service-updates#canada 

 

Shipping to USA Tariff info: (UPDATED SEPTEMBER 2025)

I have received news that Australia Post has immediately suspended most forms of postage going to the US. This unfortunately includes any orders currently outstanding with US Addresses. Any US based orders can be refunded. Or if you don't mind waiting till things are clearer this is also an option.
Just email me anytime you want to cancel and it will be done.
At this stage, I am unaware of when postal service to the US will resume. 
No system for collecting tariff fees has been set up by either goverment.

Countries effected are: United States and its overseas territories, including Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands and the U.S Minor Outlying Islands. See more details under  below.

 

 

 

August 2022 Update:

The World's Shipping seems to have gone back to normal with less Covid related delays these days. However, there is always the possibility of destination countries going into lockdown or additional handling and quarantines imposed on parcels. But for now it all seems ok.

 

October 2021 Update:

Hello,

For those that have seen the latest news about Australia and our harsh lockdowns. xxxadrenalinxxx is still sending out orders as per usual.

Melbourne might have one of the longest lockdowns in the World but that hasn't stopped us from fulfilling all our orders. Your support has been outstanding and we appreciate each and every order, ensuring the highest quality titanium parts get delivered to you as quick as possible.

Shipping times are back to normal, taking 2-4 weeks to arrive to you once sent. However, there is always the possibility of destination countries going into lockdown or additional handling and quarantines imposed on parcels. 

Chat to you soon,

xxxadrenalinxxx

 

July 2021 Update:

Hello,

The world seems to have adjusted to the new normal and shipping times seem to be back to normal again, taking 2-4 weeks to arrive to you once sent.

However, there is always the possibility of countries going into lockdown or additional handling and quarantines imposed on parcels. 

At the moment I am able to send out orders smoothly to the following countries:

United States, Canada, Australia, Germany, United Kingdom, France, Philippines, Netherlands, Russia(Express), Poland, Austria, Japan, Puerto Rico, Mexico(Express), Sweden, Malaysia, Italy, Switzerland, Belgium, Thailand, Finland, Ukraine, Norway, Singapore, Hungary, Spain, Israel, Indonesia, Ireland, South Africa, Romania, Serbia, South Korea, Slovakia, United Arab Emirates, Portugal, Saudi Arabia, Greece, Denmark, etc.

I also ship to other countries, please email me if your country is not listed above for the latest update.

Chat to you soon,

xxxadrenalinxxx

 

 

December 2020:

Dear Customer,

Due to Covid-19, shipping times have been affected to many countries in the World. During normal times it would take 2-4 weeks to arrive to you once sent. However the COVID-19 scare could blow out shipping times to much longer.

Not as many planes are flying these days. There is extra handling and precautions needed on parcels. Some countries have up to a 25 business day quarantine on parcels. Some countries can be blocked from receiving parcels. Many retail shops are closed to the public and shipping companies are overloaded with online parcel shipments adding to the delays.

Please note that if you are located in the USA, Canada or Germany, your country isn’t blocked but it could take longer than normal for your order to arrive.

This has forced me to look for a faster shipping service. Solution: Express Shipping!
This is now available as a shipping option (or FREE when purchasing a certain amount of items).

Some good news is that using my Express Shipping service
some customers have gotten their parcels within 1 week of being sent out!

The situation is dynamic and changing daily for the latest shipping info:

Please click the direct links from the shipping companies that I use (DHL and Australia Post)

Click here to check if shipping times to your country has been affected (DHL)

Click here for further information regarding general service information on your parcels (DHL)

Click here for Express Shipping via Australia Post

Thank you for your patience during these trying times and your parcel will arrive to you shortly.

Kind Regards,

xxxadrenalinxxx