Terms & Conditions

By placing an order for items sold by xxxadrenalinxxx you agree to the following terms and conditions:

A. NO KNIVES PICTURED OR MENTIONED ARE FOR SALE

  • xxxadrenalinxxx does not sell knives.
  • No knives pictured are for sale.
  • No knives mentioned are for sale.
  • No knives are included with any sale.
  • No knives are for sale on this website.
  • No Blades are for sale.
  • No Scales are for sale.
  • No pocket clips are for sale.
  • ONLY KNIFE PARTS ARE FOR SALE.

B. COVID-19 DELAYS

i. Due to COVID-19, shipping times have increased temporarily.

ii. Please refer to the COVID-19 Updates page for the latest information

C. PRODUCTION LEAD TIME

i. Lead Time on Orders

a) There are many detailed processes involved before an order can be shipped out.

b) Custom Parts = Customized work that takes time to prepare.

ii. No parts are ready to ship out on the same day.

a) Parts are designed by xxxadrenalinxxx and tailored to each customer's individual requirements. So it is not possible to send out the same day.

b) Once ordered the production process begins. Each order is placed in a production queue of existing orders. All orders are worked on via a first in, first out basis.

c) Depending on what has been ordered I may need to contact you about your requirements and existing knife mods. (Such as existing aftermarket parts already installed or being planned)

iii. Guideline of Approximate Production Lead Times before shipping out:

a) Up to 10 business days (the usual lead time before shipping out)

b) Up to 15 business days (for customized parts during busy periods)

c) Up to 30 business days (for heavily customized sets + complicated coloring + finishing)

iv. Defining Specific Terms:

a) Customized Parts = Custom anodizing & finishing to each customer’s requirements.

b) Busy Periods = When many existing orders are on. Earlier orders will be worked on first.

c) Heavily Customized Full Sets = Includes complicated anodizing and finishing of Full Sets.

d) Custom Machining = Can include custom re-sizing of xxxadrenalinxxx parts.

e) Custom Finishing = Includes Shiny or Matte Finishing or other Custom finishes.

f) Combined Orders = Will be combined with the most recent order date.

g) For Out-of-Stock items = Can still be ordered but shipping times will be advised.

h) Complicated Coloring = Includes Intricate High Voltage Anodized Colors such as: Green, Yellow-Green, Blue-Green, Bright Purple, Teal, Magenta, Yellow, Pink, Blurple, Bright Blue, Rainbow etc


D. SHIPPING

i. Shipping Time

Please note that lead times are excluded from shipping times

US Orders

a) DHL Worldwide Standard Shipping Service (Around 20 business days once sent)

b) Worldwide Express Post Shipping Service by Australia Post / DHL (Around 7 Business days once sent)

International Orders

a) DHL Worldwide Standard Shipping Service (Around 20 business days once sent)

b) Worldwide Express Post Shipping Service by Australia Post / DHL (Around 7 Business days once sent)

Australian Orders

a) Australia Post Standard Postage (Around 7 Business Days once sent)

b) Australia Post Express Postage (Around 2-5 Business Days once sent)

ii. Shipping Conditions

a) Please note: These are estimates; orders can take longer to arrive depending on your country's air mailing delivery system.

b) Orders may also be Cancelled if you are un-contactable or have an address that is not able to be written in English.

c) If your delivery address is unreadable or incomplete I will not be able to deliver the items to you and your order will be cancelled

d) Orders cannot be cancelled once they have been shipped out.

iii. Please refer to the Shipping Page for (Normal) Shipping Times + ( Shipping times affected by COVID-19 )

E. CANCELLATIONS

i. Orders cannot be cancelled once it has been shipped out.

ii. Please contact me ASAP if you would like to cancel an order before it is worked on.

F. MISSING, LOST AND DAMAGED ITEMS/PARCELS

i. Missing, lost and damaged items/parcels will be investigated by the shipping country once reported. The investigation will likely be around 10 weeks.

ii. Missing Parts that are found to be the fault of xxxadrenalinxxx will be replaced and sent out at no cost to the customer once sufficient evidence is provided.

G. RESTRICTED COUNTRIES

i. Currently countries listed below are restricted from purchasing xxxadrenalinxxx products due to previous shipping issues,

Restricted Countries: Central America and Caribbean, South America, Israel, Kuwait, Lebanon, Yemen, Fiji, French Polynesia, New Caledonia, Papua New Guinea, Tuvalu, Vanuatu, Wallis and Futuna, Indonesia, Macau, Taiwan, Bermuda, Mexico, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon Republic, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Russian Federation, Estonia, Hungary, Montenegro, Serbia, Ukraine, Vatican City State, Afghanistan, Bhutan, China, India, Pakistan, Sri Lanka, Tajikistan.

**If you are located in one of these countries and would like to purchase my parts, please contact me to work something out.

H. FITMENT OF KNIFE PARTS

i. These custom knife parts are NOT designed to fit cloned or fake Spyderco, Benchmade, Zero Tolerance, Hinderer, Emerson, Kershaw, CRKT, ESEE, Becker knives; or any other knives xxxadrenalinxxx makes parts for.

ii. Do not buy these parts for any cloned or fake knives as they will probably not fit.

iii. xxxadrenalinxxx parts also many not fit aftermarket scales if they are not the same dimensions as factory scales. By purchasing these parts, you are aware that they may not fit your aftermarket scales.

iv. If longer pocket clips are required for thicker pocket clip or thicker scales, please contact me for options .

I. PRODUCT DISCLAIMER

i. Please note that all brand names, model names and/or marks are owned by their respective manufacturers. The products advertised on this online store are custom parts that have been designed to fit the knives of said manufacturers. xxxadrenalinxxx has zero affiliation with any of the Original Equipment Manufacturers (OEM). Terms used on this website are for identification purposes only and do not intend to misinform consumers or indicate any form of relationship with OEM manufacturers.



Updated MAY 2021.