Terms & Conditions

By placing an order for items sold by xxxadrenalinxxx you agree to the following terms and conditions.

A.    NO KNIVES PICTURED OR MENTIONED ARE FOR SALE (ONLY PARTS)

B.     COVID-19 Delays

I.                 Due to COVID-19 Shipping Times have increased. Please refer to the COVID-19 Updates page for the latest information

C.     Lead Times

i.                 Each order is only worked on once it has been placed.

ii.                There are many detailed processes involved before it can be shipped out.
(No parts are ready to ship out on the same day)

iii.              All custom parts are made to order, designed by xxxadrenalinxxx and tailored to each customer's requirements.

iv.              Up to 10 business days (is the usual lead time before shipping out)

v.               Up to 15 business days (for heavily customized parts or during busy periods) Example: Green, Blurple, Magenta and Yellow Colors

vi.              For Out-of-Stock items: It can still be ordered but shipping times will be advised on a per order basis

D.    Shipping

i.                 Shipping Times

·       Please note that lead times are excluded from shipping times

·       US Orders

DHL Worldwide Standard Shipping Service (Around 20 business days once sent)

Worldwide Express Post Shipping Service by Australia Post / DHL (Around 7 Business days once sent)

·       International Orders 

DHL Worldwide Standard Shipping Service (Around 20 business days once sent)

Worldwide Express Post Shipping Service by Australia Post / DHL (Around 7 Business days once sent)

·       Australian Orders

Australia Post Standard Postage (Around 7 Business Days once sent)

Australia Post Express Postage (Around 2-5 Business Days once sent)

 

·                 Please note: These are estimates; orders can take longer to arrive depending on your country's air mailing delivery system.

ii.                Orders may also be Cancelled if you are un-contactable or have an address that is not able to be written in English.

iii.              If your delivery address is unreadable or incomplete I will not be able to deliver the items to you and your order will be cancelled

iv.              Orders cannot be cancelled once they have been shipped out

E.     Cancellations

i.                 Orders cannot be cancelled once it has been shipped out

ii.                Please contact me ASAP if you would like to cancel an order before it is worked on

F.     Missing, lost and damaged items/parcels

i.                 Missing, lost and damaged items/parcels will be investigated by the shipping country once reported. The investigation will likely be around 10 weeks.

ii.                Parcels/Items that have

iii.              Missing Parts that are found to be the fault of xxxadrenalinxxx will be replaced and sent out at no cost once sufficient evidence is provided

G.    Restricted Countries

i.                 Currently countries listed below are restricted from purchasing xxxadrenalinxxx products due to previous shipping issues.

·                 Excludes: Central America and Caribbean, South America, Israel, Kuwait, Lebanon, Yemen, Fiji, French Polynesia, New Caledonia, Papua New Guinea, Tuvalu, Vanuatu, Wallis and Futuna, Indonesia, Macau, Taiwan, Bermuda, Mexico, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon Republic, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Russian Federation, Estonia, Hungary, Montenegro, Serbia, Ukraine, Vatican City State, Afghanistan, Bhutan, China, India, Pakistan, Sri Lanka, Tajikistan

·                 If you are located in one of these countries and would like to purchase my parts, please contact me to work something out.

H.    Product Disclaimer: Please note that all brand names, model names and/or marks are owned by their respective manufacturers. The products advertised on this online store are custom parts that have been designed to fit the knives of said manufacturers. xxxadrenalinxxx has zero affiliation with any of the Original Equipment Manufacturers (OEM). Terms used on this website are for identification purposes only and do not intend to misinform consumers or indicate any form of relationship with OEM manufacturers.